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What should you check out if you have a black screen on BlackBerry Priv

This as well handles the possible problem of a deep discharge of the phone battery. If the BlackBerry Priv is easily detachable, we advise you to remove the battery.

This occasionally handles the black screen problem. Hang on a couple of secs, then turn the battery back on and try to start the phone. In cases where the screen is still blocked, look at the next step. If the screen stays black, the problem often solves with a forced restart.

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To do this, you will have to press several keys simultaneously. You need to remain at least 10 secs for the forced restart to work. The key combo depends upon the versions but had to be 1 of the following:. Finally, if none of the above solutions work, you can actually try to let your battery discharge.

7 problems with the BlackBerry Priv and how to fix them

Ensure the battery is entirely empty. As is the case with any new device, you may find yourself facing some connectivity issues with Bluetooth and Wi-Fi.

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  • Force Reset;
  • Problem #1 – Security update results in error screen on reboot.
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So there you have it for this roundup of some of the common problems faced by BlackBerry Priv owners. Most of these can be solved with future software updates, and if you love what BlackBerry has to offer on the software side of things, the Priv is definitely a great choice.

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Buy now! Unfortunately, the forums have been discontinued. All discussion has been moved to the comments section of our articles, so start clicking on the topics you're interested in to dive back into the conversation! BlackBerry Priv review As is the case with most current generation smartphones and tablets however, the BlackBerry Priv is not without its issues.

Problem 1 — Security update results in error screen on reboot.

How to fix BlackBerry Priv black screen

BlackBerry Priv videos. Also verify that you have not had any issues with charging the device. Some screen issues occur because the battery has not been fully charged.

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Charging the battery could resolve this issue. Check the light sensor You might have an issue with the light sensor under the LCD screen. To check that the light sensor is functioning, complete the following steps:.